I have a weak signal - how can I fix this?

Please file a support ticket with us so we may investigate your issue. However, Anaptyx thoroughly tests our networks post installation - so it is likely that this may be an indication of your device's wireless adapter failing. Most laptops and desktops are able to replace their main wireless connectivity interface with a USB model. You can sometimes increase the sensitivity/signal strength your desktop or laptop computer, especially older models, by purchasing a USB WiFi-N adapter. This adapter simply inserts into your computers USB port and allows you to connect. These adapters are usually $40 or less and are made by manufacturers such as Netgear, Linksys, D-Link, Trendnet or Buffalo and are available at most major electronic stores.